<?xml version="1.0" encoding="UTF-8"?>
<support-request>
  <body nil="true"></body>
  <created-at type="datetime" nil="true"></created-at>
  <email nil="true"></email>
  <handled-at type="datetime" nil="true"></handled-at>
  <heard-from nil="true"></heard-from>
  <subject nil="true"></subject>
  <updated-at type="datetime" nil="true"></updated-at>
</support-request>
